Who Is Capital.com?

Capital.com is a conglomerate group of fintech companies that uses several platforms to allow investors to trade in the markets. It claims to offer several account types, with differing amounts of leverage and currently has more than four thousand assets, which are generally viewed as being of high quality. 

In this Capital.com review, we explore whether this is a legit platform and whether potential or current investors need to have any concern over the safety of their funds.

Is Capital.com a Licensed Broker?

Capital.com is an extremely well-regulated and fully licensed broker. It operates under the financial regulations of three jurisdictions: the Cyprus Securities and Exchange Commission, the National Bank of the Republic of Belarus and comes under the protection, in the UK, of the Financial Services Compensation Scheme.

Capital.com is known for providing a safe and secure trading environment; for potential investors wondering ‘is Capital.com regulated?’ - the answer is a resounding yes.

Is Capital.com a Scam or Legit?

As well as being fully regulated and licensed, the company keeps all client deposits separate from its own funds and deposited with RBS in the UK, and Raiffeisen Bank in Austria. Capital.com’s accounts are audited by Deloitte, one of the most well-respected banks in the world.

Further evidence of Capital.com’s impeccably legitimate credentials is its unique and award-winning trading platform that runs alongside MT4. It also offers commission-free pricing and has a comprehensive on-site education section, which is particularly helpful for new traders who are still learning the ropes. The ethos of the company is to operate in a fully transparent manner and it is known for its honest and upfront explanations of the various trading services and investment opportunities it offers, being consistently clear about any risks involved.

Is Capital.com a scam? No, this company is fully legitimate and has established a reputation as a safe and reliable brokerage platform that is trusted by its users.

Biggest Complaints Against Capital.com

Capital.com complaints are very few and far between and, where present, tend to be from investors who have lost their money legitimately, with most of these individuals conceding that they hadn’t read the small print or fully understood the market. To date, there has been no Capital.com lawsuit filed, and trader reviews are generally overwhelmingly positive:


Can I Get My Money Back from Capital.com

It may be unlikely to obtain a Capital.com refund for funds that have been lost as a result of trading, as this broker is fully licensed and operating well within the bounds of all regulatory financial bodies. However, if you feel you have fallen victim to a scam with regards to investing in this, or any other platform, then it is possible to try to reclaim your money. To do this, you may want to consider approaching the relevant broker yourself, as well as any other individual or agency that has played a role in the scam: this could include your banking provider and the regulating agency.

While it is possible to obtain, for example, Capital.com money back, your chances of success are much higher if you enlist the services of a professional chargeback company to fight on your behalf.

How Does the Chargeback Process Work?

If you feel you have been scammed out of funds by a rogue broker or brokerage platform, then start by researching potential chargeback companies to use. It’s important to check that these organizations are professional, have a multitude of positive reviews from past clients, and have a high success rate in the cases that they take on.

The next step is to get in touch with the chargeback company you have selected; most have contact forms on their websites. A member of the team will then discuss your circumstances fully, to ascertain if your case is likely to be successful. If this is deemed to be the case, then the chargeback company will take on your case and begin work to obtain a refund from the scam broker for you.

The team will usually now gather together all the necessary documents and evidence needed to take on the scam company. You may be asked, at this point, to provide any evidence you have that shows the money that was lost, and the date or dates that these transactions took place, such as bank statements or communications with the broker.

Next, the chargeback company will confront all the entities - both individuals and organizations - who played any role in the fraud to arbitrate on your behalf in a bid to recoup your investment. In most cases, this results in a successful outcome and the client will be refunded at least a portion of their original investment, although often a full refund is achieved, frequently within only a few months.

If you have been scammed out of funds by a broker or trading platform, then it is highly advisable to make contact with a chargeback company as soon as possible, to begin the proceedings which will reunite you with your lost investment.